Analytics & Reports

Analytics & Reporting

Live customer, meter and payment donuts · other charts and KPIs remain sample data

Total customers
44,814
+1.4%30 Days
New connections
612
+8.2%30 Days
WhatsApp opt-in
71.3%
+3.1%of base
Open tickets
238
-6.4%30 Days

Customers by category

Live · current records

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Customers by zone

Service area, NRW %

  • Langas
    41%
  • Kapsoya
    36%
  • Huruma
    33%
  • Pioneer
    27%
  • Elgon View
    22%
  • CBD
    18%

Payments by channel

Live · completed payments · 30 days

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Meters by status

Live · current records

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Complaints by type

Stacked, last 6 months

Collection trend

KES millions